CASE STUDY
How Vodafone Portugal reduced time to market by using Voucherify?
Product

Customer Loyalty Platform

API-first customer loyalty platform that lets you create personalized loyalty programs at scale. Vast rewards catalog, points as cash, tiers and mobile app.

Voucherify as a flexible Rewards Software Hero Image

Customer Loyalty Platform — A Complete Solution

Quick API integration icon
Create a loyalty program
Create a loyalty program easily from a marketer-friendly dashboard. Choose who can become a loyalty program member and set the loyalty program tiers. Create branded sign-up forms.
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Add rewards catalog
Choose from a variety of rewards. Differentiate the rewards for different membership tiers. Set the earning rules and define how your customers can convert collected points to rewards or cash.
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Distribute the rewards
Distribute the rewards omni-channel using built-in capabilities and out-of-the-box integrations. Send automatic loyalty notifications to keep your brand top of mind.

Well-targeted loyalty programs

Build a base of dedicated customers by launching highly personalized loyalty programs. Base your loyalty programs on attributes and events that shape the way you run your business. Split loyalty members into segments and tiers to target the right audience with relevant loyalty incentives. Base your tiers on: 

  • Order history & average basket size.
  • Number of loyalty points collected.
  • Geolocation & other customer attributes.
  • Customer preferences & shopping habits.
  • Custom characteristics supported by metadata. 
Loyalty earning rules graphic

Reward more than just orders

Entice customers to perform actions valuable for your business, for example: 

  • Referring new customers.
  • Joining a newsletter & uploading UGC.
  • Sharing their personal data.
  • Filling out surveys & writing product reviews.
  • Following & sharing on social media.
  • Any other custom event important for your business.
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Vast rewards catalog

Offer anything from points through products to experiences. Vary available rewards by customer tier. Offer different point values per $1 spent for different customer tiers. 

  • A fixed or proportional number of points.
  • Customizable loyalty currency.
  • Different point multipliers for different tiers.
  • Points as cash.
  • Product rewards, free samples & free shipping promos.
  • Loyalty members-only discount coupons, cart promotions, and giveaways.
  • Gift cards & rechargeable digital wallets.
  • Self-service customer cockpits with rewards catalog & rewards unlocking.
Loyalty earning rules graphic

Fully branded loyalty programs

Members will receive automated messages when they earn points or rewards, keeping them excited about your program. Our loyalty system will trigger event-based and geo-based messages, rewarding your customers’ desired behavior and reaching them with contextual and personalized loyalty notifications at the right time.

  • Compose loyalty messages with a built-in email designer or communication provider of your choice.
  • Deliver loyalty rewards automatically via email, SMS, push notifications, or other channels thanks to powerful API and webhooks.
  • Create stunning landing pages or integrate our ready-to-go widgets into your existing pages to generate more buzz around your customer loyalty program.
  • Set up automatic reminders if loyalty points are close to expiration to increase the urgency of your offers.
Learn more about Distribution
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Make Voucherify Loyalty Software a Part of your Dream Stack

See all 20+ integrations

Create any Rewards Program

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Point-based rewards programs where customers can earn any custom currency.
Credit card-bound loyalty programs where you give points for paying with a specific method of payment.
Frequency (Punch Card) loyalty schemes where every X purchases customers gain a reward.
Cash back loyalty programs where customers get cash back to their digital wallet that can be spent on future purchases.
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Tiered reward schemes & gamified rewards programs with levels and rewards unlocking.
Bundles Infographic
Free shipping loyalty clubs.
Loyalty Program Infographic
VIP rewards programs with special benefits for the VIP tier & exclusive rewards programs that are invite-only.
Fee-based loyalty programs where customers have to pay to participate in the scheme.
Partner loyalty programs for your dealers, retailers or simply partner companies.
Experience rewards programs where you focus on special services and treatment instead of material rewards.
Coalition & multi-partner rewards schemes where customers can earn rewards at participating brands or partners.

Keep Loyalty Program Budget Under Control

Reward programs management at an incredibly granular level.
Use audit and HTTP logs to smoothly organize work for all members of the marketing and development team involved in the process of launching your desired rewards program.

  • Set up the expiry date of your loyalty incentives and deactivate codes on the fly.
  • Use custom fields (metadata) to support unique scenarios not available by default.
  • Identify suspicious loyalty activity with built-in anti-fraud mechanisms.
  • Control the number of points awarded for each loyalty activity and set up caps on how many times members can receive points for performing custom events.
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Customer Loyalty Software That Lets Your Gain Real-time Insights

Gain insight into customers' engagements and how they interact with your loyalty program. Come up with new solutions in real-time to drive stable customer loyalty.

  • Track your loyalty performance through various metrics like leaderboards or campaign performance.
  • Track customer purchases, personal attributes, and their activity on your website/app.
  • Test several loyalty scenarios in A/B experiments to find an optimal customer loyalty strategy.
  • Monitor customer data and loyalty activity via a marketer-friendly UI.
  • Merge your data to understand your customers holistically with BI tools export options.
  • Use different views to manage customer loyalty on a granular and high-level at the same time.

Watch On-Demand Loyalty Webinar

See how Voucherify can let you create multi-tiered reward programs in minutes without the need to involve developers.
What you will learn:

  • Key concepts of rewards systems.
  • Demo of a complex loyalty use case perfomed live on the Voucherify Dashboard and our Demo Shop.
  • How to track your reward programs’ performance?
Watch Loyalty webinar
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