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Junior Customer Success Specialist @voucherify

September 10, 2019

LOCATION: KATOWICE, PL

About the role

We are looking for aspiring talent (student or fresh graduate) to join our team on a full-time or part-time basis, perfect for complementing your related field of studies. This role is based in our lovely office in Katowice; however, we offer remote working hours too.

Responsibilities

As a Customer Success Team member, you will support our product and marketing team in:

  • Helping our customers and leads with email (primarily) and phone support, including product demos
  • Collaborating with product and marketing teams to deliver accurate and up-to-date product documentation
  • Creating text and video tutorials for our help center
  • Running product and content newsletters
  • Supporting and engaging our community members

Your profile

  • Can-do attitude
  • Excellent spoken and written English
  • Attention to detail
  • SEO experience is a plus
  • Knowledge in the software development process is even a bigger plus

Benefits

We believe in continual learning, fun and respectful environment, room for creativity and taking ownership of projects. Join our growth environment and enjoy:

  • An opportunity to work in an international environment with clients from all over the world
  • Flexible working hours and remote work policy
  • Productive working environment with the latest MacBook
  • Medicover (extra medical care) or Multisport (sports benefit card)
  • Team events - weekly sports activities, outdoor getaways, and bar hopping on Mariacka St.
  • A loft-style office in an old porcelain factory in Katowice, with table soccer, bouldering wall, and table tennis
  • A weekly free lunch
  • As much good coffee as you can handle, also fresh fruits, snacks, and drinks
  • Take a break and pat a pup, we are a dog-friendly office

Apply now!

We would love to meet you