CASE STUDY
How to manage mass refunds and gift cards in the time of pandemic
< Go back
|
Case Study

Proof of concept in just a few hours

Industry:
Transport
Size:
101-250 employees
Customer since:
2017
Location
United States

Interviewee: Alona Stern, Senior Product Manager

Freightos makes global trade frictionless with an online freight marketplace and powerful international freight routing/pricing technology.

"Voucherify’s support team has been fabulous – they are responsive and quick to answer any questions that have come up."

Key Challenges

  • Streamlined promotion management
  • Sales and Operations teams working together

Before Voucherify, Freightos had an inadequate system to manage promotions that didn't offer transparency within the company or for the users. The sales and operations teams of Freightos were not able to work in sync to offer promotions in a seamless way.

This caused them to lose business and to look unprofessional when they couldn't deliver promotions in a consistent fashion.


“Their support staff was very responsive solving all our questions and we were able to make a demonstration to our senior management in record time. We found it very convenient to use their Java SDKs to integrate with our backend code, based on Java and running on Google Cloud, and we ended up being able to use our first promotion code just a few weeks after our first contact with them.”

One of the reasons that helped Freightos to decide on signing up to Voucherify services was that the company was able to prove quickly that their redeeming rules were supported. By just signing up and using Voucherify APIs, the company was able to create a proof of concept in just a few hours.


Solution

Discount Coupons

Additionally, the price and value ratio and the great customer support were important for Freightos.


“Their interface for our Sales team is clear and easy-to-use and it's great that we can get new promotions going without any further input from our development.”

Not long after the integration of Voucherify, the company launched two promotional campaigns simultaneously, with both going off without a hitch; something that they couldn't have done before.


Results

Proof of concept completed in a couple of hours
This will change after publishing
Easy-to-use Dashboard for the sales team
This will change after publishing
Campaign management in one system
This will change after publishing
Transparent reporting and coupon monitoring
This will change after publishing
No items found.
Learn more about Voucherify

See more case studies

We use cookies to help us improve, promote, and protect our services.
By continuing to use the site, you agree to our cookie policy

Accept

Explore solutions

Learn how to improve your customer acquisition & retention rates
with the incentive-based platform