CASE STUDY
How to manage mass refunds and gift cards in the time of pandemic
Pricing

Don’t waste months coding your sales promotions,
instead launch mission-critical projects from day one

No limit on features — our plans are based on your actual usage

Startup

59
per month

Launch personalized campaigns from day one

Includes

Redemption –  A single use of a code, cart-level promotion, or loyalty card (points exchange). The monthly number of redemptions is the sum of all requests to the redemption endpoint from Voucherify API. You only pay for incentives that have been used by your customers – the number of redemptions does not reflect the total number of generated codes. 

• 100 redemptions

Message – A single notification sent by Voucherify to customers via email, SMS, push notifications (including our 3rd party vendors like Mailchimp or Braze) based on predefined conditions. 

• 1000 messages

API call – A single request invoked to process, save, or fetch data via Voucherify API. If you exceed your monthly quota, don’t worry – to safeguard the continuity of your promotions we won’t block your API access immediately. 

• 1000 API calls / hr

User – Share Voucherify Projects with co-workers and affiliates. Voucherify comes with four built-in roles – Admin, User, Viewer, and Merchant. Thanks to the approval workflow, you can freely customize these roles and create and edit campaigns that need to be confirmed by the Admin.

• 1 user

Project – A workspace that groups campaigns for specific contexts. The primary goal of projects is user access control and data isolation. If you run campaigns globally, it is a good idea to split different locations into different projects. You can run an unlimited number of campaigns within a project.

• 1 project

• Community support

Growth

199
per month

Small and forward-thinking marketing teams

Includes

Redemption –  A single use of a code, cart-level promotion, or loyalty card (points exchange). The monthly number of redemptions is the sum of all requests to the redemption endpoint from Voucherify API. You only pay for incentives that have been used by your customers – the number of redemptions does not reflect the total number of generated codes. 

• 1 000 redemptions

Message – A single notification sent by Voucherify to customers via email, SMS, push notifications (including our 3rd party vendors like Mailchimp or Braze) based on predefined conditions. 

• 10 000 messages

API call – A single request invoked to process, save, or fetch data via Voucherify API. If you exceed your monthly quota, don’t worry – to safeguard the continuity of your promotions we won’t block your API access immediately. 

• 1000 API calls / hr

User – Share Voucherify Projects with co-workers and affiliates. Voucherify comes with four built-in roles – Admin, User, Viewer, and Merchant. Thanks to the approval workflow, you can freely customize these roles and create and edit campaigns that need to be confirmed by the Admin.

• 2 users

Project – A workspace that groups campaigns for specific contexts. The primary goal of projects is user access control and data isolation. If you run campaigns globally, it is a good idea to split different locations into different projects. You can run an unlimited number of campaigns within a project.

• 2 projects

• Email support

Professional

399
per month

For an established business ready to scale

Includes

Redemption –  A single use of a code, cart-level promotion, or loyalty card (points exchange). The monthly number of redemptions is the sum of all requests to the redemption endpoint from Voucherify API. You only pay for incentives that have been used by your customers – the number of redemptions does not reflect the total number of generated codes. 

• 10 000 redemptions

Message – A single notification sent by Voucherify to customers via email, SMS, push notifications (including our 3rd party vendors like Mailchimp or Braze) based on predefined conditions. 

• 100 000 messages

API call – A single request invoked to process, save, or fetch data via Voucherify API. If you exceed your monthly quota, don’t worry – to safeguard the continuity of your promotions we won’t block your API access immediately. 

• 5000 API calls / hr

User – Share Voucherify Projects with co-workers and affiliates. Voucherify comes with four built-in roles – Admin, User, Viewer, and Merchant. Thanks to the approval workflow, you can freely customize these roles and create and edit campaigns that need to be confirmed by the Admin.

• 5 users

Project – A workspace that groups campaigns for specific contexts. The primary goal of projects is user access control and data isolation. If you run campaigns globally, it is a good idea to split different locations into different projects. You can run an unlimited number of campaigns within a project.

• 5 projects

• Email support

Enterprise

Talk to us

A custom plan for mission-critical projects

Includes

• Custom API limits

• More seats & spaces

• Enterprise account administration

• Enhanced Security & SLA

* The use of Voucherify is subject to our Fair Use Policy

Current & future e-commerce leaders choose Voucherify

Basic or enterprise-grade?

Compare platform features

Self-service

Everything you need to build personalized promotions.

  • A suite of RESTful APIs
  • Shared infrastructure
  • Sandbox environment
  • Webhooks
  • Email support

Enterprise

Our Enterprise platform is designed to support your mission-critical customer retention projects.

  • Premium support
  • Uptime and response SLAs
  • Custom roles and permissions
  • Dedicated infrastructure
  • 24/7 infrastructure monitoring
  • Multi-region delivery infrastructure
  • Dashboard white-labeling
  • Encryption in transit/at rest
  • PCI DSS compliance
  • Security reporting
  • Proof-of-Concept (PoC) projects
  • Static webhook IPs
  • Employee training & onboarding

Explore Voucherify

Run flexible promotions without wasting developers' time

Frequently asked questions

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What are Redemptions and Messages?

The Redemption reflects a single use of a code. Depending on your promo scenario, one coupon can be used once, X number of times or an unlimited number of times. The number of redemptions is equal to the number of the redeem endpoint callouts (API).

With Voucherify, you can automatically deliver promo codes to customers via email, SMS, push notifications, MailChimp and more. A Message accounts for a single code sent by Voucherify through one of the distribution channels.

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Is there a trial?

Yes, we offer a full-featured free trial for 30 days. No credit card required, so you won't be charged until you are ready to buy.

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Do I have to sign a long-term contract?

No, our paid plans operate on a monthly schedule and can be canceled or up-/downgraded at any time for the following monthly invoice cycle.

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Can I cancel my account at any time?

Yes, you can cancel or downgrade your plan at any time. Go to the Team Settings in the Dashboard to cancel your account or contact our support to proceed. When you cancel your account, your data is stored for at least 3 months to give you enough time to download it. After this period your account will be permanently removed.

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What happens when I hit my space limits?

If you exceed redemption limits defined by a particular pricing plan, we'll let your requests in and send you a friendly reminder about the upgrade. However, if you exceed the limits for several weeks, we may take corrective action, including throttling the API, temporarily suspending or terminating your account. Note that you cannot exceed the number of API calls defined in your pricing plan.

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Do you offer SLAs?

Yes, we offer SLAs for our Enterprise-grade customers.

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What are Projects and Users?

Project is a collection of Campaigns with shared Project Settings (e.g., timezone, currency, API endpoint). Users are team members that you can collaborate with. After account confirmation, new Users can be granted access to Projects. Each user's activity is tracked and can be seen in the Audit Logs. You can define which Users have access to separate Projects.

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What is a dedicated infrastructure?

If you need faster response time, custom limits and custom implementation, you should consider the option of having a dedicated AWS cluster with constant monitoring to easily handle spikes in traffic and massive quantities of data.

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Do you offer a wire transfer as a payment method?

Yes, we offer wire transfers, but only for Enterprise plans. We also offer other financial agreements customization options. If you are interested in learning more, drop us a line.

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How can I update my plan?

The process of upgrading or downgrading your account is pretty simple. Just follow these 3 simple steps:

  • Visit the billing section in your Account (Team) Settings.
  • Select a plan.
  • Fill out the credit card form and company details and create a subscription.

If you're interested in custom limits or features, contact us to set up a call about the Enterprise plan.

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Do you offer any discounts for self-service plans?

No, we do not offer discounts on pricing plans, however, we offer free plans for non-profit, academic, or open-source projects.

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What kind of payments do you accept?

We accept credit card payments, namely:

  • Visa,
  • MasterCard,
  • Maestro,
  • Discover.

We also offer wire transfers for the Enterprise-grade customers.

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Is there a setup fee?

No, no setup fee is required.