CASE STUDY
How to manage mass refunds and gift cards in the time of pandemic
Product

Powerful gift card software for businesses of all sizes

Create and manage digital gift cards on scale – as part of a referral campaign, loyalty program, or simply standalone gift certificates.

Personalized and automatic gift cards without a fuss

Increase customer retention
Personalized gift cards have the power to keep customers coming back and invoke repeat purchases.
Distribute across all channels
Use the powerful API and marketer-friendly Dashboard to connect gift cards with marketing channels of your choice.
Track redemptions & attribute revenue
Enable secure and simple gift card redemptions and analyze customer habits to make smarter business moves in the future.

Meet a new standard for gift cards software

Give your developers a break and generate millions of unique digital gift cards with a single click.

  • Set up a gift card value, expiry date, and the redemption policy that reflect your promotional strategy.
  • Modify or recharge every single card on the fly with the gift card API or the marketer-friendly Dashboard.
  • Import and export gift card codes with a quick CSV bulk import/export functionality.
See how to create gift cards in Voucherify

Deliver gift vouchers across any channel and device

Launch omni-channel and automatic gift cards delivery. With Voucherify Distribution Manager, you can rest assured that gifts cards will reach customers at the right time and at the right place.

  • Choose a code format (text, QR, barcode) that fits your offer and send gift cards via any marketing channel.
  • Use the gift card API or webhooks to deliver gift card codes through any online and offline channels.
  • Enjoy plenty of messaging options such as email, SMS, push notifications, live chat, social media ads, and more!
  • Schedule automatic gift card reminders if customers forget to use gift cards on time.
Learn more about Voucherify Distribution

Leverage built-in customer data platform

Software should make things easier to manage and maintain, no matter scale of growth. With Voucherify, you not only get a flexible promotion engine, but also a CRM platform geared towards fine-grained gift cards personalization.

  • Track customer purchases, personal attributes, and their activity on your website/app.
  • Understand users and events with flexible customer segmentation.
  • Get access to a detailed 360 degrees customer profile.
  • Base your gift cards details and redemption rules on reliable customer data, not assumptions.

Monitor gift card redemptions

Keep an eye on the gift card campaign performance with detailed analytics. Derive valuable insights from gift cards redemption details and stop the campaign with one click if it doesn't perform well, or alternatively, its popularity skyrocketed.

  • Analyze daily, weekly, and monthly gift card balance per customer, campaign or on a global basis.
  • Watch out for redemption failures and learn the reasons behind them.
  • Use notifications system and receive messages about fraud attempts or other events you want to monitor.
Read more about analytics in Voucherify

Redeem codes with mobile app

Enable gift card redemptions in your offline stores with our mobile app. The app validates the gift card in a text or QR format and notifies Voucherify about the redemption details, including the store identifier.

  • Simple, coding-free installation. Get the app for Android or iOS. Just download it and it's ready to go!
  • Efficient and simple gift cards redemption tracking.
  • Use is as a free code scanning device.

Step up your marketing strategy with flexible gift cards software

Use gift cards for handling refunds
Ease customers and keep the revenue flowing with quick refunds to gift cards.
Attach gift cards to single customer profiles
Assign digital gift cards to single customers and use the same gift code throughout their customer lifetime.
Deliver exceptional customer experiences
Trigger incentives at the right time to boost shopping experiences and make customers remember you.

See how e-commerce leaders use  Voucherify

You'll be in great company

“Voucherify is an excellent platform for mid-large size businesses looking for a suite of promotional tools at a competitive price, with a marketing-friendly UI.”

Kate Watson
Digital Sales Manager | Bellroy

“Voucherify team really cares about our needs and has responded to and delivered on service and feature requests to ensure we achieve our goals.”

Wayne Chang
Head of Product | Saatchi Art

“From a technical point of view, I would highlight how easy it was for our developers to get into the API and how well documented the entire tooling is.”

Antoine Verger 
CTO | Fitfox

"Voucherify offers a robust solution at a very competitive price. Their support team has been fabulous."

Alona Stern
Senior Product Manager | Freightos

“Voucherify was exactly what we needed! Their API was well documented and quick for our team to build against.”

Michael Willmott
Head of Product | Beryl
Read case studies

Smart incentives throughout the customer journey

Save your time on development, instead focus on growing your customer base

Explore Voucherify

Run flexible promotions without wasting developers' time