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Meet the brain behind every incentive

Stop spraying discounts and start deciding value. Voucherify picks the right incentive for every customer and context, so you protect margins while maximizing impact.

Real-time incentive decisioning
Margin-safe offer logic
API-first, AI-ready

Not another promo rules configurator, but an incentive decisioning engine

Voucherify doesn’t just validate offers, it decides what to show, when, and why. Smarter logic, margin-safe choices, and no more one-size-fits-all promotions.

Turn AND/OR into incentive ROI

Let the engine decide the best incentive for each customer in real time, based on who they are, what they’re doing, and your goals. Use nested rules, custom reward actions, and dynamic formulas to power smart, real-time logic.

Visual of a customer segment and formula

Activate incentives when they matter most

Connect Voucherify to your CEP to automatically surface the right incentive, at onboarding, churn risk, upsell, or reactivation. Use real-time APIs to trigger, adjust, or pause offers based on behavior, events, or segment changes.

Visual of a distribution triggers

Turn incentives into profit center

Skip the dev tickets and hard-coded logic. Set stacking rules, exclusions, and priority logic that ensure the right offer wins, without over-discounting or offer collisions.

Visual of incentive stacking
Visual of a customer segment and formulaVisual of a distribution triggersVisual of incentive stacking
"Integrating Voucherify was a breeze. Clear docs, flexible setup, and great customization made it one of the smoothest implementations we’ve done!"
3 months
to integrate pilot promotions, 
loyalty, and referrals
80%
of members earn points and redeem rewards
Reduced
TTM and program TCO
Read case study
Michelin story hero image
"Voucherify unlocked a whole new wave of marketing initiatives, letting us drive activation, retention, and churn prevention with precision and measurable impact."
Reduced
churn thanks to reactivating dormant users
6x
higher conversions for incentives powered by Voucherify
Read case study
Trainline customer story hero image
“Voucherify allows us to save over 70% of the time on our internal processes. Not to mention a massive slash in the subscription costs compared to our previous provider.”
70%
drop in campaign management time
50%
drop in subscription costs compared to previous provider
60%
reduced promotion fraud
Read case study
Hero image for Tier Mobility case study
Visual of custom business data used for incentive targeting

Tie incentives directly to your data

Use metadata, events, and real-time data from CDPs, CEPs, and webhooks to drive smarter decisioning. More context means better targeting and fewer generic offers.

Visual highlighting custom promotion experience builder

Run contextual offer qualification

Always return the best eligible offer for a specific customer and context, based on cart, segment, location, behavior, or real-time events.

Visual showing multiple active incentives

Run A/B and multivariate testing

Test discount types, values, and timing across parallel campaigns, without hitting platform limits. Use CEP or CDP data to target precisely and let Voucherify surface the smallest possible offer that still drives conversion.

Visual of API calls

Instant offer evaluation at checkout

Voucherify returns eligible discounts, vouchers, or loyalty rewards in milliseconds, right at checkout. Evaluate, validate, and apply incentives in real time without disrupting the customer experience.

Visual of granular promotion rules

Stop abuse before it hits your margins

Enforce redemptions with ironclad logic: limit by customer, channel, time, or usage. Voucherify gives you full visibility into who got what, when, and why, with real-time logs and audit trails for every offer decision.

Visual of an incentive calendar

Run campaigns without drowning

Manage every offer from one place. Search and filter across campaigns, export results fast, and use the MCP Server for instant queries. Plan with a campaign calendar, reuse what works with templates, and keep everything audit-ready.

Built for the next era of incentives

Open, granular APIs

Access hundreds of purpose-built endpoints to build, manage, and scale incentives with ease. Voucherify’s Open API gives you full control, backed by detailed docs and ready-to-run Postman collections.

Go to Docs
API code snippet

Postman collections

Test incentives instantly using curated Postman collections for every core API flow.

More

SDKs

Build with ease using official SDKs for JavaScript, Python, PHP, Java, and more.

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Webhooks & event streaming

React to redemptions, fraud alerts, or customer actions in real time. Voucherify’s event-driven webhooks and Kafka connectors fire off workflows across your stack the moment things happen.

Visual of webhook builder in Voucherify
Visual of custom data model for incentives

Extensible data model

Add custom fields to customers, products, campaigns, redemptions, anything. Then build promo logic around
what actually matters to your business.

Fast & global

Voucherify delivers sub 50ms API responses, 99.99% uptime, and
auto-scaling that handles millions of requests.

Track status

Security & observability built in

Set who can do what, get approvals before anything goes live, and track every change. Enterprise-grade security baked in: ISO 27001, GDPR-compliant.

Connected with your stack

Voucherify connects to anything with an API, seriously, anything. Your ecommerce, CRM, CDP, app, POS, you name it. We’ve got pre-built integrations for the usual suspects, but the real magic is how easily we plug into whatever tech stack you’ve built.

See all integrations

Recognized where it counts

Gartner features us for a reason: real product strength, not just promises. We're proud to be highlighted for what teams actually care about: speed to market, flexibility, and the ability to launch incentives that work.

Get the report
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FAQs

Voucherify Incentive Decisioning

How many active promotion rules can I have?
There’s no hard limit. Create as many rules as you need to tune promotion decisioning across products, audiences, and channels.
Is there a limit to the number of rules per promotion?
Nope. Stack multiple eligibility conditions within a single promotion to build highly targeted discounts and loyalty actions.
What data can I use for discount targeting and eligibility?
Use customer attributes and segments, purchase history, order/cart context, products and categories, geo and channel, device, time windows, velocity/budget caps, and custom metadata synced to Voucherify.
Are there different rules for different modules?
Yes. Define rules for discounts, coupons, loyalty, referrals, and gift cards. A shared condition library keeps targeting consistent across modules.
How does real-time promotion rules validation work?
At redemption, the API evaluates all eligibility conditions and returns which discounts apply. Invalid requests are declined; valid ones apply instantly with full logs for auditing.
Can I modify rules on active promotions?
Absolutely. Update, enable, or disable rules in real time without disrupting live campaigns. Use versioning for safe rollouts.
How do you resolve conflicts when multiple discounts qualify?
Use rule priorities, exclusivity flags, stacking matrices, or “best offer wins.” Control application order to protect margin while keeping offers flexible.
Can I A/B test promotion rules and measure impact?
Yes. Target variants by segment or market, compare conversion and AOV uplift, and iterate quickly based on performance.

Are you optimizing incentives or just running them?