How Jollyes runs the PetCLUB loyalty program for over 1.4 million members?

  • Why Jollyes moved away from their legacy stack?
  • How Jollyes runs a multi-tiered loyalty program across web and POS for over 1.4 million members?
  • How Voucherify's integration with Segment helps Jollyes keep customer data accurate and safe?


How Jollyes keeps 1.4 million members coming back with PETCLUB?

To combat lacklustre loyalty experience and outdated stack, Jollyes integrated Voucherify to enhance its PetCLUB loyalty program, serving over 1.4 million members. This integration of Voucherify and Segment allowed for personalized promotions and a tiered loyalty system, improving member engagement and reducing churn while ensuring seamless migration and future-proof flexibility through a MACH architecture.

Download the Jollyes Case Study to discover how this popular UK pet accessories chain keeps annual churn under 10% with a well-designed and omnichannel rewards program.