What is a BOGO promotion?

A BOGO promotion, “Buy One, Get One”, is a sales incentive where purchasing one item unlocks a second item either free, discounted, or at a special rate. While the classic format is “buy one, get one free,” modern BOGO campaigns can include “buy X, get Y,” “buy two, get one,” or even cross-category bundles (“buy shampoo, get conditioner 50% off”).

BOGO campaigns can bundle:

• Identical items.
• Complementary items.
• Strategically paired products designed to increase cart size and customer lifetime value.

BOGO offers are typically implemented as in-cart promotions, meaning the discount is applied automatically once the cart meets the conditions. But brands can also run BOGO coupon campaigns, where a code must be entered at checkout to activate the offer. Voucherify supports both implementations with granular validation rules to control eligibility, cost, and exposure.

Why brands use BOGO promotions?

BOGO campaigns are psychologically powerful because they amplify perceived value: customers feel like they’re getting more for the same spend, not just saving money.

• ‍Faster inventory turnover: Move slow sellers, end-of-season items, or product lines being discontinued.‍
• Upsell & cross-sell lift: Encourage customers to discover complementary or premium items.‍
• Higher AOV: Customers consolidate purchases into a larger basket to unlock the deal.‍
• Better customer experience: Bundles reduce decision fatigue and create a sense of convenience.‍
• Higher ROI on acquisition: Paid traffic performs better when customers see clear added value.‍
• Shipping and logistics efficiency: Larger bundled orders reduce per-order fulfillment cost.

Best practices for running BOGO deals

• ‍Make it time-bound: Urgency drives faster conversion and reduces margin exposure.‍
• Highlight the value clearly: Show customers the exact savings or bonus they unlock.‍
• Personalize when possible: Tailor BOGO offers to segments or behaviors when infrastructure allows.‍
• Protect margins: Monitor the economics to avoid unintentionally discounting high-cost items.‍
• Pair items intentionally: Use product affinity data to choose bundles.‍
• Use tiers to tune value: “Buy 2, get 1” mechanics often outperform classic 1:1 BOGO for margin control.‍
• Communicate in-cart: Customers should see what they unlocked and how close they are to the next reward.

Protecting BOGO promotions with Voucherify

To avoid margin leakage and fraud, secure BOGO campaigns with the right rules:

• ‍Per-customer redemption limits: Prevent repeated exploitation of the same deal.‍
• Product eligibility rules: Include or exclude specific SKUs, categories, or variants.‍
• Order constraints: Require a minimum purchase amount or quantity threshold.‍
• Segment restrictions: Limit BOGO access to target groups (e.g., new customers, VIPs).‍
• Channel controls: Enable only on web, app, POS, or selected stores.‍
• Activity windows: Set start/end dates or daily active hours for the promotion.‍
• Stock safeguards: Ensure free items don’t deplete limited inventory unexpectedly.‍
• Budget caps: Stop the campaign automatically when spend or redemptions reach safe limits.

Legal & compliance considerations for BOGO promotions

Recent regulatory changes, especially in the UK, affect how brands can run multibuy promotions such as BOGO, “3-for-2,” and other volume-based deals.

In the UK, upcoming HFSS (High Fat, Salt, Sugar) regulations restrict multibuy promotions on certain food and drink products. Starting on 1 October 2025, retailers in England will no longer be allowed to run BOGO or similar volume-price promotions on HFSS-classified items. These rules are designed to prevent over-consumption of less healthy foods and may apply differently depending on category and retail format.

Even for non-HFSS categories, BOGO campaigns must comply with broader consumer protection and advertising standards, including:

• ‍Transparent terms: Customers must clearly understand what they are getting and under what conditions.‍
• Fair pricing: The promoted item must not have its “base price” artificially inflated before the offer.‍
• Clear exclusions: Any restricted products or categories must be visible and easy to understand.‍
• No misleading language: “Free” must genuinely mean free, without hidden costs or conditions.‍
• Accurate representation: The value of the free or discounted item must reflect reality.

For brands operating internationally, it’s important to:

• Review local regulations before launching multibuy deals.
• Maintain flexible promotion logic that can exclude regulated products.
• Ensure marketing teams and legal teams collaborate on promotional language.