How to Generate Unique Random Coupon Codes?
Generating unique coupon codes is no easy task. How to ensure good customer experience, personalization, fraud protection, tracking of coupon redemptions and ROI? Read on to learn how to do just that.
What are unique vouchers?
Generating random coupon codes (unique number series or number and letter series) will help you with 1:1 tracking, marketing personalization, influencer management, affiliate sales management and fraud prevention.
Let’s start with the most obvious aspect, fraud protection. You clearly don’t want your vouchers to be easily forgeable. The key to generating hard-to-guess coupon codes is a large set of possible codes where only a small fraction of them is actually valid.
Customer experience and coupon redemption
How to improve the customer experience with coupon redemptions?
Once you make your codes un-guessable, you should think about customer experience. First of all, keep in mind there’s a trade-off between codes security (particularly length) and ease of use for the end user. It’s you who decides how to compromise these issues in your business reality. There are, however, a few general tips that should cut down on customer complaints without substantial security trade-off or too much development effort:
- Don’t make it too long - Usually, an 8-12 characters string should be un-guessable and unique enough.
- Avoid ambiguous characters - It’s difficult to see the difference between O and 0 in the random string. I (upper case i) and l (lower case L) is even more tricky. We all recall the feelings when forced to try different combinations over and over again. So, you’d better prevent this before it hits your customer service team. Just exclude them from the character set.
- Cut the code into a few small parts, e.g. ABCD-1234-XYZ - It’s a subtle change but it simplifies typing at the checkout view. This adds up to the overall buying experience and customer satisfaction.
Vouchers tracking and ROI monitoring
It’s often the case that you run different voucher campaigns at the same time. Once they’re finished, the marketing team asks you for the performance reports. How many vouchers have been redeemed, what’s the number of failed redemptions, how many new customers have been acquired and so on. To handle different campaigns separately and to help further data crunching, it’s reasonable to extend your codes with a proper prefix or suffix from the first campaign. For example: XMAS-ABCD-1234.
And here comes the gift
If you need to generate unique coupon codes, passwords or any unique numbers strings, especially when needed in bulk, we have good news; we open sourced a library that generates un-guessable coupon codes. It’s free of charge!
Random code generator from Voucherify – it’s pretty flexible and enables all the small hacks we shared above (length, charset, prefix, suffix, and pattern).
It can generate an unlimited amount of codes in batches! The generated codes can be used as random promotional codes, serial numbers, strong passwords, sweepstake codes, pin codes, voucher redeem codes and much more.
Launch disgustingly effective coupon campaigns with Voucherify