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Open Loyalty versus Voucherify: loyalty without the plus-one

A loyalty program is one part of your retention strategy, not the whole strategy. Voucherify runs loyalty alongside promotions, coupons, referrals and gift cards, in one engine and on one budget.

Open Loyalty only sees half the customer

Open Loyalty knows Anna is Gold with 2137 points. What it doesn’t know: she used a promo code yesterday and has €50 on a gift card, because those live in other tools. So it offers her… more points. Voucherify runs loyalty, referrals, cart promotions, coupons and gift cards on one customer profile, so the next offer actually makes sense (and isn’t points).

Illustrative customer seen two ways: a loyalty platform sees her tier and points but not her promo code or gift card balance, so it offers more points; Voucherify sees everything and offers free shipping instead

Plenty of vendors, zero shared budget

When loyalty and incentives live in different tools, nothing stops them stacking on the same order. Each tool thinks it’s being generous. Together, they’re veeeery generous!

Anna’s orderCart €100.00
Margin left on this order
Illustrative numbers.

Skip the big bang, start with a small bet

Loyalty-first programs tend to be big-bang projects: months of design and build, a launch, and then a long wait to find out if it worked. With Voucherify you start with one experiment, keep what pays, and add loyalty when the numbers say it’s time.

Big launches are great for fireworks, less great for margins...
Vincent, Voucherify's mascot, waving

A price tag, not a sales call

Our pricing is on our website. Priced on API calls, with unlimited users and campaigns and a 60-day free trial. Open Loyalty builds your price from 4 parts (a one-time onboarding fee, a platform fee, a support plan and cost per active member) and estimates it with you. Both are valid models, but only one is predictable.

Vincent, Voucherify's mascot, unimpressed
I like my prices like my margins, visible.

Before you sign, ask Open Loyalty this

1

Who runs our coupons, cart promotions and gift cards?

And do they share one budget and one set of rules with your loyalty program or does someone else work it out a spreadsheet?

2

How long until the loyalty program pays for itself?

And what do we launch in the meantime while the program is still being designed?

3

What does year two cost, all in?

Onboarding, platform fee, support plan and the cost for active members, added up. Then compare it with the price on our pricing page.

4

What stops a loyalty reward and a promo code stacking on the same order?

Ask where that rule lives, and who updates it when marketing launches a sale on Friday afternoon.

Pick Open Loyalty if…

Loyalty and gamification are the whole strategy
Promotions, coupons and gift cards already live with another vendor on purpose
You’re happy to talk to sales before you see a price

Pick Voucherify if…

You want loyalty, cart promotions, coupons and gift cards on one budget and one customer profile
You want to start with one small experiment and add loyalty when the numbers say so
You want to see the price and try it yourself with a 60-day self-serve trial
"Integrating Voucherify was a breeze. Clear docs, flexible setup, and great customization made it one of the smoothest implementations we’ve done!"
3 months
to integrate pilot promotions, 
loyalty, and referrals
80%
of members earn points and redeem rewards
Reduced
TTM and program TCO
Read case study
Michelin story hero image
"Voucherify unlocked a whole new wave of marketing initiatives, letting us drive activation, retention, and churn prevention with precision and measurable impact."
Reduced
churn thanks to reactivating dormant users
6x
higher conversions for incentives powered by Voucherify
Read case study
Trainline customer story hero image
TIER Mobility logo
“Voucherify allows us to save over 70% of the time on our internal processes. Not to mention a massive slash in the subscription costs compared to our previous provider.”
70%
drop in campaign management time
50%
drop in subscription costs compared to previous provider
60%
reduced promotion fraud
Read case study
Hero image for Tier Mobility case study

The AI agent Open Loyalty doesn't have

In Open Loyalty, a new loyalty rule means decoding rule trees. Here you describe it and Vincent builds it with targeting, validation rules, and guardrails baked in.

Who’s getting a discount they don’t need?

Try Vincent
Vincent

Your regulars. They’d buy anyway. Want me to dial it down?

Vincent, the Voucherify AI agent

Vetted by the people who vet vendors

Analysts and auditors already did the homework, so you get a head start

Featured by Gartner

Featured in Gartner’s loyalty research. Turns out analysts like margins too.

MACH Alliance member

Composable before it had a logo. MACH even gave us awards for our agentic work.

Certified by AWS

Plenty of vendors say "retail-ready". AWS actually checked whether we are.

ISO 27001 & GDPR

An auditor already went through everything with a magnifying glass, so your CISO doesn’t have to.

FAQs

Voucherify versus Open Loyalty

What's the main difference between Open Loyalty and Voucherify?
Both are API-first and headless. Open Loyalty is built around loyalty and gamification: points, tiers, challenges, badges and leaderboards. Voucherify runs loyalty alongside cart promotions, coupons, gift cards and referrals in one engine, so every incentive shares the same rules, budget and customer profile. If loyalty is your whole strategy, Open Loyalty is built for that. If loyalty is one part of a wider retention strategy, that's what we do.
Do I need a separate promotions tool with Open Loyalty?
Often, yes. Open Loyalty issues coupons as loyalty rewards, and its own comparison page says it isn't built for broad margin promotions infrastructure like cart-level discounts, bundles or BOGOs. So sitewide promo codes, cart promotions and gift cards usually live in another tool, with their own rules and budget. In Voucherify they run in the same engine as your loyalty program, checked against one stacking rule.
How does Voucherify pricing compare to Open Loyalty?
Ours is public: from €600 a month on the Business plan, priced on API calls, with unlimited users and campaigns and a 60-day free trial. Open Loyalty doesn't publish a list price. Its price combines a one-time onboarding fee, a platform fee, a support plan and cost based on monthly active members. Compare the total over three years, onboarding included, before you decide.
Can Voucherify run a full loyalty program?
Yes: points, tiers, earning rules, a rewards catalog and referrals, with promotions and gift cards in the same engine, so a loyalty reward and a promo code never stack into something you didn't plan. Where Open Loyalty goes further is gamification out of the box, like leaderboards and fortune wheels. If those are the heart of your program, they're a strong pick. If loyalty needs to work with everything else, start a free trial and test it on your own use case.
Can we switch from Open Loyalty without starting from scratch?
For anything that’s live, yes. We help move members, tiers and current point balances into Voucherify. Historical transaction records stay in Open Loyalty, so export what you need before you go. Start with the 60-day free trial and test the move on your own data before you commit.

Are you optimizing your incentives or just running them?