Voucherify and Shopify: Composable Loyalty, Promotions & Referrals Built for Shopify Plus
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Re-engagement

Re-engagement Coupon Campaign

If a customer is inactive for X time, send a personalized discount with your products from their preferred category.

How it works?

Sometimes you need to incentivize dormant customers, and there is no better way to do it than with a fun coupon campaign with automatic reminders running for a short time. If a customer hasn’t purchased in the last five months, send a 30% discount on products from the customer’s wishlist.

Gif example of fraud prevention

The incentive can help you get your inactive customers to purchase from you again. 


Program rules

Best practices

  • Coupon reminders can increase the chance of your emails standing out from the crowd. Unlike typical follow-up messages, those with coupons carry tangible value for consumers.
  • You can also use this opportunity to incorporate a short survey into your message to ask customers how you can do better or inform them about a new drop at your store.

Learn from Leaders

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Are you wasting time
and money on generic promotions?
It’s time for a change