Voucherify recognized in the 2025 Gartner® Market Guide for Loyalty Program Vendors
0
Days
0
Hours
0
Minutes
0
Seconds
Read more
2025-05-21 12:00 am
2025-03-14 12:00 am
2025-05-20 12:00 am
2025-04-22 12:00 am
2025-01-13 12:00 am
2024-10-03 12:00 am
2024-09-23 12:00 am
2024-09-18 12:00 am
arrow pointing left
go to RECIPES
Retention
Refunds to Gift Cards

Refund your customers by offering gift vouchers to maintain liquidity in times of uncertainty.

How it works?

If you need to cancel a trip, offer an automatic refund in the form of a gift card valid for an extended time (minimum 365 days).

Gif example of fraud prevention

Gift cards are a perfect tool to keep revenue flowing and stay liquid in bad times. It is an easy way to automatically refund many customers at once for canceled flights, trips, or other events that failed to take place.


Program rules

Best practices

  • Ask your customers if they accept this type of refund or if they would prefer to get cash. Incentivize the gift card refund by offering some (for example, 5%) extra cash for that type of refund versus getting direct cashback. 
  • Offer a long gift card expiration date, especially if the cancellations are due to governmental restrictions and people are not sure when they can travel again.

Learn from Leaders

Find Next Inspiration

Are you wasting time
and money on generic promotions?
It’s time for a change