Kiko Kisses Loyalty Program

KIKO Kisses is run online on their website and mobile app and offline in participating shops. 

The program consists of two tiers (levels):

• LOVE –  requires only registering for the program. 
• ADORE – requires that customers spend €200 in a calendar year already, calculated separately each year.
  

There are multiple ways to earn loyalty points (called Kisses): 

Purchases:

There is a different multiplier for different loyalty tiers: 

• €1 spent = 10 points for LOVE tier
• €1 spent = 15 points for ADORE tier 
  

Custom events:

Customers can earn kisses (points) and get special badges. There are three types of badges to get. After unlocking all three badges, a customer gets 100 extra Kisses (points).

• Beauty Reporter Badge – to unlock, a customer must write 5 products reviews.
• Beauty Addict Badge – a customer will receive it after completing all the required profile fields.
• Social Connect Badge – a customer should log in to kikocosmetics.com from social media accounts.
  

There are also other rewards and ways to get them in their program:

• ‍‍Welcome gift for new joiners that is 10% off on their 2nd purchase +50 points.
• €5 off coupon for customer Birthday for customers in LOVE tier, €10 in ADORE tier. Minimum spend €40, valid for 2 months after issuing.
  

There are specific rules for redeeming the rewards:

• After reaching 800 Kisses customers get access to a €4 coupon that they can either convert or continue collecting more points to get a higher discount.
• Customers can earn €0.50 discount for every additional 100 Kisses earned. 
  

All points collected in a calendar year expire automatically at the end of the year. Tier assignments expire as well and 01/01 everyone starts from the basic, LOVE tier again.